Privacy Policy

At Lemazh, your privacy and trust mean everything to us. 💜
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our products and services (collectively, the “Services”).

By using Lemazh, you agree to the practices described below.

🔍 Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, shipping and billing details, phone number

  • Payment Data: Card details, billing information, and transaction history

  • Account Details: Username, password, and saved preferences

  • Order History: Products viewed, added to cart, purchased, or returned

  • Device Information: IP address, browser type, operating system, and session data

  • Communication Data: Messages, feedback, and support inquiries you share with us

🛠 How We Collect Information

Your data may be collected in several ways:

  • Directly: When you make a purchase, create an account, subscribe to updates, or contact us

  • Automatically: Through cookies, analytics tools, or other tracking technologies while browsing our site

  • From Third Parties: Such as payment gateways, delivery partners, or marketing platforms that help process your orders

🎯 How We Use Your Information

We use your information to:

  • Process and deliver your orders securely and efficiently

  • Provide order updates, tracking information, and customer support

  • Personalize your shopping and browsing experience on Lemazh

  • Share product news, exclusive offers, and helpful content (unsubscribe anytime)

  • Detect and prevent fraudulent or unauthorized activity

  • Comply with applicable legal, financial, and security regulations

🤝 Sharing Your Information

We only share your data with trusted, verified service providers who support our operations:

  • Payment Processors: For secure transaction handling

  • Shipping Partners: To ensure timely and safe delivery

  • Marketing Platforms: To share relevant product updates and offers

  • Legal Authorities: Only when required by law

✅ We never sell, rent, or trade your personal information — ever.

🍪 Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences and login details

  • Maintain your shopping cart and improve browsing performance

  • Analyze visitor activity to enhance your overall site experience

You can manage or disable cookies anytime through your browser settings.

🚫 Children’s Privacy

Lemazh does not knowingly collect personal data from anyone under 16 years of age.
If such data is discovered, it will be promptly and permanently deleted from our systems.

🔐 How We Protect Your Data

We apply strict security measures to keep your information safe:

  • SSL encryption for all online transactions

  • Secure servers protected by advanced firewalls

  • Restricted access to sensitive customer data

⚠️ While we take every reasonable step to safeguard your data, no online platform is 100% secure.
We recommend using strong passwords and keeping your login details private.

🧾 Your Privacy Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Opt out of promotional emails

  • Request a copy of your stored data

To exercise these rights, please contact us at support@lemazh.com.

🔄 Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
The most recent version will always be available on this page.

❤️ Your Trust Matters

At Lemazh, we believe privacy is a foundation of trust.
We’re committed to transparency, protection, and respect for every customer who chooses our brand.